COVID RESTRICTION UPDATE:
While many restrictions will be lifted on the 19th July, Covid-19 rates remain high locally so it is important that we remain cautious. With this in mind nothing will change at the surgery – we will be asking everyone attending the surgery to continue to wear a mask, socially distance and use hand sanitiser. Staff will continue to wear PPE in accordance with advice from Public Health England.
The safety of our patients and staff remains our priority many patients who attend the surgery remain at risk of complications from Coronavirus infection and by continuing with these measures we will be protecting everyone.
Covid-19 is still active and continues to infect all age groups, even those who are fully vaccinated. Therefore we must insist that if you or other household members have ANY symptoms of Covid-19, please stay at home, isolate and book a PCR test by going online to gov.uk or by calling 119. While lateral flow tests are an effective screening tool they are not sufficiently sensitive to rule out an infection hence the requirement for PCR confirmation.
If you contact the practice with symptoms you will be requested to take a test BEFORE we can arrange to see you. This is so that we can keep everyone safe, both staff and patients. Appointments will remain as telephone appointments in the first instance to help protect everyone. We hope that you are able to understand and support our decision.
Please do not be offended if you are asked to arrange a test – it is for everyone's safety.
Thank you for your co-operation.
Dr R James, Dr A Dickie and Dr I McIntyre
The safety of our patients and staff remains our priority many patients who attend the surgery remain at risk of complications from Coronavirus infection and by continuing with these measures we will be protecting everyone.
Covid-19 is still active and continues to infect all age groups, even those who are fully vaccinated. Therefore we must insist that if you or other household members have ANY symptoms of Covid-19, please stay at home, isolate and book a PCR test by going online to gov.uk or by calling 119. While lateral flow tests are an effective screening tool they are not sufficiently sensitive to rule out an infection hence the requirement for PCR confirmation.
If you contact the practice with symptoms you will be requested to take a test BEFORE we can arrange to see you. This is so that we can keep everyone safe, both staff and patients. Appointments will remain as telephone appointments in the first instance to help protect everyone. We hope that you are able to understand and support our decision.
Please do not be offended if you are asked to arrange a test – it is for everyone's safety.
Thank you for your co-operation.
Dr R James, Dr A Dickie and Dr I McIntyre
Changes to Repeat Prescription Ordering From the 1st August 2021
After many years of accepting repeat prescription requests over the telephone and following discussions within the Practice and research within the local area, we have taken the decision to stop taking prescription requests over the telephone from 1st August 2021. The first and most important reason is safety. We are getting increased numbers of discrepancies between what the patient says they have ordered and what has been requested by the surgery team. Mistakes are likely to be due to confusion with drug names. The Practice is getting busier and busier with more people on repeat medication for ever increasing complex conditions. The decision was made to stop the taking of prescriptions over the telephone to minimise the risk of a potential error causing a significant event. We hope in making the change it will free up our phone lines for patients contacting us for other queries. We understand that this might not be popular with some patients, but we hope you will understand that safety is of the paramount importance.
You can request your repeat medication by the following methods:
• Order online – using the NHS app. Information about ordering online is available below - you can download the app onto your mobile/ipad/laptop or home computer
• Using your repeat slip (right hand side of green prescription) – ticking the items you need to order and handing/posting this slip into the Practice. There are 2 post boxes available, 1 outside the Practice on the wall next to the entrance door and 1 inside the doorway on the wall.
Please note this will not alter the time it takes to process a repeat prescription which is 3 working days
Richmondshire COVID – 19 Vaccinations LATEST INFORMATION
THERE IS A WALK-IN COVID 19 VACCINATION CLINIC AT TENNANTS AUCTIONEERS, LEYBURN ON
Saturday 17th July 2021 - 9am - 12 noon
This is open to ANYONE from ANYWHERE over 18 years of age who hasn't had a 1st dose. It's the Pfizer vaccine.
Anyone attending will be given their second dose appointment when they get their first dose.
It is first come, first served.
With it being a walk-in clinic there is the possibility of a queue - the team will do their very best to get everyone through swiftly and efficiently but everyone who is vaccinated has to be observed for 15 minutes so there may be a slight wait at times. Please be patient with the team who will be working hard to get everyone through.
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COVID Vaccination Patients who are eligable for a COVID vaccination may receive a text message or letter from the NHS national team, offering the option to book a COVID vaccine at a mass vaccination site or pharmacy. If you wish to do this please just follow the instructions in your letter or text to book. Please do not call the surgery about this - the letter is from the NHS centrally, not from us, and we have no influence over these appointments.
If you prefer to have your vaccine locally via your GP surgery (at Tennant’s Auction House in Leyburn) then please just wait for us to contact you.
PLEASE DO NOT RING THE SURGERY TO ENQUIRE ABOUT HAVING IT LOCALLY. The number of phone calls we are receiving about vaccines is making it very difficult for other patients needing healthcare to speak to us. We will contact you offering you a local vaccine if you haven’t yet had one.
Thank you for waiting your turn.
All practices within Richmondshire (Leyburn Medical Practice, Harewood Medical Practice, Central Dales, Quakers Lane Surgery, The Friary Surgery, Catterick Village and Colburn Surgery, Reeth Medical Practice, Scorton Medical Practice and Doctors Lane Surgery Aldbrough St John) are working together to be able to deliver the COVID-19 vaccines to all those eligible as soon as we can.
The vaccination site is Tennants Auctioneers, The Auction Centre, Harmby Road, Leyburn, DL8 5SG. Parking is free and disabled parking is available.
Proof Of Vaccinations
From 17 May international travel will be permitted to a limited number of countries and in some cases proof of Covid-19 vaccination will be required. The mechanism for proving your vaccine status is through the NHS app. For those who cannot access the NHS app you can request written proof that you have received your Covid-19 vaccination by contacting the NHS on 119. Please do not contact your GP practice. You can find out more at:
https://www.gov.uk/government/news/government-confirms-traffic-light-list-ahead-of-cautious-return-to-international-travel
Suggested social media
Planning to travel – the NHS app will be your Covid 19 vaccine 'passport' find out more at: https://tinyurl.com/hvd2nrrc
Need proof of your Covid 19 vaccinations – get the NHS app https://tinyurl.com/hvd2nrrc
Need written proof of your Covid 19 vaccinations – call 119 https://tinyurl.com/hvd2nrrc
Saturday 17th July 2021 - 9am - 12 noon
This is open to ANYONE from ANYWHERE over 18 years of age who hasn't had a 1st dose. It's the Pfizer vaccine.
Anyone attending will be given their second dose appointment when they get their first dose.
It is first come, first served.
With it being a walk-in clinic there is the possibility of a queue - the team will do their very best to get everyone through swiftly and efficiently but everyone who is vaccinated has to be observed for 15 minutes so there may be a slight wait at times. Please be patient with the team who will be working hard to get everyone through.
.....................................................................................................................................................................................................................................................................................
COVID Vaccination Patients who are eligable for a COVID vaccination may receive a text message or letter from the NHS national team, offering the option to book a COVID vaccine at a mass vaccination site or pharmacy. If you wish to do this please just follow the instructions in your letter or text to book. Please do not call the surgery about this - the letter is from the NHS centrally, not from us, and we have no influence over these appointments.
If you prefer to have your vaccine locally via your GP surgery (at Tennant’s Auction House in Leyburn) then please just wait for us to contact you.
PLEASE DO NOT RING THE SURGERY TO ENQUIRE ABOUT HAVING IT LOCALLY. The number of phone calls we are receiving about vaccines is making it very difficult for other patients needing healthcare to speak to us. We will contact you offering you a local vaccine if you haven’t yet had one.
Thank you for waiting your turn.
All practices within Richmondshire (Leyburn Medical Practice, Harewood Medical Practice, Central Dales, Quakers Lane Surgery, The Friary Surgery, Catterick Village and Colburn Surgery, Reeth Medical Practice, Scorton Medical Practice and Doctors Lane Surgery Aldbrough St John) are working together to be able to deliver the COVID-19 vaccines to all those eligible as soon as we can.
The vaccination site is Tennants Auctioneers, The Auction Centre, Harmby Road, Leyburn, DL8 5SG. Parking is free and disabled parking is available.
Proof Of Vaccinations
From 17 May international travel will be permitted to a limited number of countries and in some cases proof of Covid-19 vaccination will be required. The mechanism for proving your vaccine status is through the NHS app. For those who cannot access the NHS app you can request written proof that you have received your Covid-19 vaccination by contacting the NHS on 119. Please do not contact your GP practice. You can find out more at:
https://www.gov.uk/government/news/government-confirms-traffic-light-list-ahead-of-cautious-return-to-international-travel
Suggested social media
Planning to travel – the NHS app will be your Covid 19 vaccine 'passport' find out more at: https://tinyurl.com/hvd2nrrc
Need proof of your Covid 19 vaccinations – get the NHS app https://tinyurl.com/hvd2nrrc
Need written proof of your Covid 19 vaccinations – call 119 https://tinyurl.com/hvd2nrrc
Mental Health Freephone telephone number
If you experience mental health problems, it can be frightening and you may feel alone. If a persons mental or emotional state gets worse quickly this can be referred to as a mental health crisis or a mental health emergency.
We are asking our patients to make a note of the freephone crisis helpline number in case you should need it in the event of a mental health crisis. The freephone crisis helpline number, 0800 0516171, is available 24 hours a day, seven days a week for anyone, of any age, living in North Yorkshire. Callers are diverted to local crisis teams by following a series of options. Further information is available at www.tewv.nhs.uk/crisisadvice.
If you experience mental health problems, it can be frightening and you may feel alone. If a persons mental or emotional state gets worse quickly this can be referred to as a mental health crisis or a mental health emergency.
We are asking our patients to make a note of the freephone crisis helpline number in case you should need it in the event of a mental health crisis. The freephone crisis helpline number, 0800 0516171, is available 24 hours a day, seven days a week for anyone, of any age, living in North Yorkshire. Callers are diverted to local crisis teams by following a series of options. Further information is available at www.tewv.nhs.uk/crisisadvice.
Owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet.
Use the NHS App to:
You can also access NHS App services from the browser on your desktop or laptop computer. To do this click on this link
https://www.nhsapp.service.nhs.uk/login |
Consult Online
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VERY IMPORTANT
THERE WILL BE NO WALK IN SURGERY AT SCORTON MEDICAL CENTRE UNTIL FURTHER NOTICE
We are open and seeing patients but due to the current ongoing Covid 19 outbreak we have had to change the way you see or speak to a Doctor
Until further notice kindly contact the surgery by telephone between 8.30 am - 10.30 am Monday to Friday to be added
to a Doctors call back list for that day. Please note there are a limited number of appointments available each day
All initial Doctor consultations are currently telephone consultations, if the
Doctor does need to see you face to face they will arrange this with you once they have spoken to you
There are a limited number of bookable telephone appointments available Online which can be booked via the
Online System or the NHS app
You can also use the Consult Online facility which is available through this website. This system allows you to
register to send/request information from a Doctor. You can use this service between 8.30 am and 4.00 pm
Monday - Friday and a Clinician will aim to respond to your request within 2 days
Pre- Bookable Nurse appointments are available - please contact reception for further information. We need to know the reason for the appointment so that we can allocate the correct amount of time for the appointment
The Dispensary is open 8.30 - 1.00 pm and 2.00 pm - 6.00 pm Monday - Friday
Surgery doors will open at 8.30 am
Thank you for your continued support during these unprecedented times
THERE WILL BE NO WALK IN SURGERY AT SCORTON MEDICAL CENTRE UNTIL FURTHER NOTICE
We are open and seeing patients but due to the current ongoing Covid 19 outbreak we have had to change the way you see or speak to a Doctor
Until further notice kindly contact the surgery by telephone between 8.30 am - 10.30 am Monday to Friday to be added
to a Doctors call back list for that day. Please note there are a limited number of appointments available each day
All initial Doctor consultations are currently telephone consultations, if the
Doctor does need to see you face to face they will arrange this with you once they have spoken to you
There are a limited number of bookable telephone appointments available Online which can be booked via the
Online System or the NHS app
You can also use the Consult Online facility which is available through this website. This system allows you to
register to send/request information from a Doctor. You can use this service between 8.30 am and 4.00 pm
Monday - Friday and a Clinician will aim to respond to your request within 2 days
Pre- Bookable Nurse appointments are available - please contact reception for further information. We need to know the reason for the appointment so that we can allocate the correct amount of time for the appointment
The Dispensary is open 8.30 - 1.00 pm and 2.00 pm - 6.00 pm Monday - Friday
Surgery doors will open at 8.30 am
Thank you for your continued support during these unprecedented times
IF YOU OR ANYONE IN YOUR HOUSEHOLD HAVE ANY RESPIRATORY SYMPTOMS INCLUDING COUGH (WITH OR WITHOUT A FEVER) OR ANY SHORTNESS OF BREATH INCLUDING IF YOU MAY HAVE A CHEST INFECTION, CHANGE IN TASTE OR SMELL
FOR OUR SAFETY AND YOURS DO NOT COME INTO THE SURGERY
Any patients with a new continuous cough or fever should self-isolate if mildly unwell. Only contact the NHS if you are more significantly unwell and this should be done via NHS 111 ONLINE unless you are severely unwell or have no internet access. Only contact the surgery with symptoms of Coronavirus if advised to do so by NHS 111.
If you have been told to self-isolate because of coronavirus and you need a note for your employer, you do not need to contact your GP practice; the information you need if here: https://111.nhs.uk/isolation-note/
Please note we are currently in the process of updating our website
NHS Digital Data Upload
19th July 2021 Update
Please find below a link to an important letter from Jo Churchill, Parliamentary Under Secretary of State for Primary Care and Health Promotion, about the GP Data for Planning and Research programme.
Read the letter
We have received a number of queries regarding the proposed Data Upload of patient data. Please see the information below.
NHS Digital is leading this work
If you would like to Opt Out kindly download, complete and return to the Surgery the form below and we will code your record accordingly
19th July 2021 Update
Please find below a link to an important letter from Jo Churchill, Parliamentary Under Secretary of State for Primary Care and Health Promotion, about the GP Data for Planning and Research programme.
Read the letter
We have received a number of queries regarding the proposed Data Upload of patient data. Please see the information below.
NHS Digital is leading this work
- These plans have now been postponed pending further engagement (https://www.bbc.co.uk/news/uk-politics-57400902)
- Additional information about NHS Digital's use of health information to support improved health outcomes can be found here: https://digital.nhs.uk/data-and-information/data-collections-and-data-sets/data-collections/general-practice-data-for-planning-and-research/advice-for-the-public
- Data sharing opt out for patients can be found here: https://www.nhs.uk/your-nhs-data-matters/; https://www.nhs.uk/your-nhs-data-matters/manage-your-choice/
If you would like to Opt Out kindly download, complete and return to the Surgery the form below and we will code your record accordingly
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Change to Opening Hours
Please note due to the current Covid 19 outbreak until further notice the Surgery now closes at 6.00PM
Welcome to Scorton Medical Centre. We are a doctors surgery serving the area around Scorton in Richmondshire, North Yorkshire. Click here for a map showing our location and feel free to contact us with any inquiries.
We are open 8.30AM-6.30PM Monday to Thursday and 8.30AM-6.00PM on Fridays. We're closed on bank holidays. For information on which services are available when, please see the Services section.
Planned Closures
The practice will be closed as follows. We will endeavor to keep this list up to date:
Services
We offer a full range of services to our patients including:
Travel Clinics - Unfortunately we are no longer able to offer travel assessments and appointments. Travel advice will now need to be obtained from a Private Travel Clinic - these can be found online. Travel advice is available at - www.nathnac.org/travel/
We have excellent disabled access to all parts of the building with automatic doors, level access downstairs and a lift to access the first floor.
To register as a patient, please call in during our opening hours and a member of staff would be pleased to help you. You will be asked to complete a registration form and attend a new patient medical at a convenient time. New patients with repeat prescriptions must see a doctor before these can be dispensed.
Accessible Information Standard: If you require information in a special format then please let us know. More information can be found on the Accessible Information Standard here.
We are open 8.30AM-6.30PM Monday to Thursday and 8.30AM-6.00PM on Fridays. We're closed on bank holidays. For information on which services are available when, please see the Services section.
Planned Closures
The practice will be closed as follows. We will endeavor to keep this list up to date:
- Tuesday 23rd November - Closed for the whole afternoon
Services
We offer a full range of services to our patients including:
- Dispensing of Medications 8.30-1.00 and 2.00-6.30 (6pm on Fridays from 1/11/19) - CLOSED 1pm-2pm
- Family Planning including IUCD/IUS fitting
- Some Minor Operations
- Cervical Smears - Appointments now available for these on some Saturdays
- Child Health Surveillance
- Routine Vaccinations
- Minor Injuries
Travel Clinics - Unfortunately we are no longer able to offer travel assessments and appointments. Travel advice will now need to be obtained from a Private Travel Clinic - these can be found online. Travel advice is available at - www.nathnac.org/travel/
We have excellent disabled access to all parts of the building with automatic doors, level access downstairs and a lift to access the first floor.
To register as a patient, please call in during our opening hours and a member of staff would be pleased to help you. You will be asked to complete a registration form and attend a new patient medical at a convenient time. New patients with repeat prescriptions must see a doctor before these can be dispensed.
Accessible Information Standard: If you require information in a special format then please let us know. More information can be found on the Accessible Information Standard here.
Do you need to see a doctor?
Patients can now self refer to a number of services without seeing a GP and doing so means you can get the treatment you need faster than if you see a GP.
- Physiotherapy: If you have a painful muscle or joint, physiotherapy can often be the best treatment.
- First Contact Physio: If you have not seen a doctor about your problem you can book an appointment with a physiotherapist, usually within a few days, via reception. These appointments are usually at Harewood Medical Practice in Catterick Garrison.
- Physio Direct: If you have already seen a doctor about your problem then you can go through the physio direct service on 01609 763747. They can offer telephone support and also face to face appointments at Northallerton and Richmond.
- Mental Health: If you need to be seen urgently because of a mental health problem then you should present to the doctors at the practice, or even A&E, in the usual way. The services below are options for people who need to be seen less urgently or who are looking for some self help resources.
- IAPT: IAPT stands for Improving Access to Psychological Therapies. They are the main counselling service and this is where we refer most of our patients who need talking therapy. Their website is here or they can be telephoned on 01609 768890.
- Mindfulness: Mindfulness is an excellent method for dealing with anxiety symptoms, poor sleep and a range of other problems and patients can now book onto a course to learn the various techniques they can use. We often signpost this course to patients and feedback from those who have done it has been very positive. You can self refer by phoning 01325 552017. Their website is here. Further information can be found here.
- Recovery College: Recovery college is a website with a wealth of self help material for those with experience of mental illness, from people who suffer themselves to their families, carers, friends and staff. It can be found here.
Online Access
Systemonline, our online system still works and can be accessed by clicking the link on the right. This service will only work for patients who have previously registered at the surgery to use this service. New applications for this service will resume once the COVID-19 restrictions have been lifted. New online users can use the NHS app as above.
CQC Rating
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