NEW CLINIC TIMES AS OF 27TH JUNE 2022
The premises are open between 8.30am - 6.00pm daily
Dispensary is closed daily between 1 – 2pm
NEW CLINIC TIMES WITH EFFECT 27TH JUNE 2022 BUT MAYBE SUBJECT TO CHANGE AT SHORT NOTICE
GP URGENT WALK-IN CLINICS - NO APPOINTMENT NECESSARY 8.30 AM - 10.00 AM MONDAY TO FRIDAY
We must stress these are for URGENT cases only and we are unable to specify which GP you will see
GP PRE-BOOKABLE APPOINTMENTS - EITHER FACE TO FACE OR TELEPHONE CONSULTATIONS - AVAILABLE MORNINGS & AFTERNOONS MONDAY TO FRIDAY - THESE CAN BE BOOKED BY CONTACTING RECEPTION, WE ALSO HAVE A LIMITED NUMBER OF APPOINTMENTS WHICH ARE BOOKABLE ONLINE THROUGH THE NHS APP
NURSE/HCA PRE-BOOKABLE APPOINTMENTS - FACE TO FACE - AVAILABLE MORNINGS & AFTERNOONS MONDAY TO FRIDAY
Please check with reception for availability
Online Consultations:
Patients can consult online with a clinician at our practice with non-urgent and admin queries. This service is accessible via our website:Scortonmedicalcentre.nhs.net
Home Visits
Please contact the surgery before 10am if a home visit is considered to be essential.
Ante Natal Clinic
Midwife booked appts on a Thursday 09.30 – 13.30
Out of Hours
If you require a Doctor outside of normal opening hours please call:
For non-urgent advice dial 111
For all urgent calls dial 999
PLEASE NOTE:
DAYS & TIMES OF APPOINTMENTS MAY CHANGE DUE TO BANK HOLIDAYS, ANNUAL LEAVE & OTHER COMMITMENTS OUTSIDE OF THE SURGERY
The premises are open between 8.30am - 6.00pm daily
Dispensary is closed daily between 1 – 2pm
NEW CLINIC TIMES WITH EFFECT 27TH JUNE 2022 BUT MAYBE SUBJECT TO CHANGE AT SHORT NOTICE
GP URGENT WALK-IN CLINICS - NO APPOINTMENT NECESSARY 8.30 AM - 10.00 AM MONDAY TO FRIDAY
We must stress these are for URGENT cases only and we are unable to specify which GP you will see
GP PRE-BOOKABLE APPOINTMENTS - EITHER FACE TO FACE OR TELEPHONE CONSULTATIONS - AVAILABLE MORNINGS & AFTERNOONS MONDAY TO FRIDAY - THESE CAN BE BOOKED BY CONTACTING RECEPTION, WE ALSO HAVE A LIMITED NUMBER OF APPOINTMENTS WHICH ARE BOOKABLE ONLINE THROUGH THE NHS APP
NURSE/HCA PRE-BOOKABLE APPOINTMENTS - FACE TO FACE - AVAILABLE MORNINGS & AFTERNOONS MONDAY TO FRIDAY
Please check with reception for availability
Online Consultations:
Patients can consult online with a clinician at our practice with non-urgent and admin queries. This service is accessible via our website:Scortonmedicalcentre.nhs.net
Home Visits
Please contact the surgery before 10am if a home visit is considered to be essential.
Ante Natal Clinic
Midwife booked appts on a Thursday 09.30 – 13.30
Out of Hours
If you require a Doctor outside of normal opening hours please call:
For non-urgent advice dial 111
For all urgent calls dial 999
PLEASE NOTE:
DAYS & TIMES OF APPOINTMENTS MAY CHANGE DUE TO BANK HOLIDAYS, ANNUAL LEAVE & OTHER COMMITMENTS OUTSIDE OF THE SURGERY
Welcome to Scorton Medical Centre. We are a doctors surgery serving the area around Scorton in Richmondshire, North Yorkshire. Click here for a map showing our location and feel free to contact us with any inquiries.
We are open 8.30AM-6.30PM Monday to Thursday and 8.30AM-6.00PM on Fridays. We're closed on bank holidays. For information on which services are available when, please see the Services section.
Services
We offer a full range of services to our patients including:
Travel Clinics - Unfortunately we are no longer able to offer travel assessments and appointments. Travel advice will now need to be obtained from a Private Travel Clinic - these can be found online. Travel advice is available at - www.nathnac.org/travel/
Ear syringing
We no longer offer ear Syringing at Scorton Medical Centre. There are clinics locally who offer this service details of which can be found online
We have excellent disabled access to all parts of the building with automatic doors, level access downstairs and a lift to access the first floor.
To register as a patient, please call in during our opening hours and a member of staff would be pleased to help you. You will be asked to complete a registration form and attend a new patient medical at a convenient time. New patients with repeat prescriptions must see a doctor before these can be dispensed.
Accessible Information Standard: If you require information in a special format then please let us know. More information can be found on the Accessible Information Standard here.
We are open 8.30AM-6.30PM Monday to Thursday and 8.30AM-6.00PM on Fridays. We're closed on bank holidays. For information on which services are available when, please see the Services section.
Services
We offer a full range of services to our patients including:
- Dispensing of Medications
- Family Planning including IUCD/IUS fitting
- Some Minor Operations
- Cervical Smears - Appointments now available for these on some Saturdays locally
- Child Health Surveillance
- Routine Vaccinations
- Minor Injuries
Travel Clinics - Unfortunately we are no longer able to offer travel assessments and appointments. Travel advice will now need to be obtained from a Private Travel Clinic - these can be found online. Travel advice is available at - www.nathnac.org/travel/
Ear syringing
We no longer offer ear Syringing at Scorton Medical Centre. There are clinics locally who offer this service details of which can be found online
We have excellent disabled access to all parts of the building with automatic doors, level access downstairs and a lift to access the first floor.
To register as a patient, please call in during our opening hours and a member of staff would be pleased to help you. You will be asked to complete a registration form and attend a new patient medical at a convenient time. New patients with repeat prescriptions must see a doctor before these can be dispensed.
Accessible Information Standard: If you require information in a special format then please let us know. More information can be found on the Accessible Information Standard here.
IF YOU OR ANYONE IN YOUR HOUSEHOLD HAVE ANY RESPIRATORY SYMPTOMS INCLUDING COUGH (WITH OR WITHOUT A FEVER) OR ANY SHORTNESS OF BREATH INCLUDING IF YOU MAY HAVE A CHEST INFECTION, CHANGE IN TASTE OR SMELL
FOR OUR SAFETY AND YOURS DO NOT COME INTO THE SURGERY
Covid-19 Information
Face masks should continue to be worn if you have a respiratory condition
Whilst facemasks are no longer a requirement when attending the surgery, you may consider to do so to help protect yourself and those patients who are vulnerable.
Please speak with a member of staff if you have any concerns.
For up to date information on the current Covid guidelines and vaccination please refer to our
Covid 19 section above
THE SURGERY WILL BE CLOSED ON THE FOLLOWING DATES / TIMES:
Wednesday 14th September and Wednesday 12th October - Closed from 12.00 re-open 3.00 pm
If you require a Doctor urgently during this time please ring 01748 811387
If you need medical help but it’s not a life threatening emergency you can call NHS 111. For medical emergencies always phone 999
Thank you
Wednesday 14th September and Wednesday 12th October - Closed from 12.00 re-open 3.00 pm
If you require a Doctor urgently during this time please ring 01748 811387
If you need medical help but it’s not a life threatening emergency you can call NHS 111. For medical emergencies always phone 999
Thank you
Changes to Repeat Prescription Ordering From the 1st August 2021
After many years of accepting repeat prescription requests over the telephone and following discussions within the Practice and research within the local area, we have taken the decision to stop taking prescription requests over the telephone from 1st August 2021. The first and most important reason is safety. We are getting increased numbers of discrepancies between what the patient says they have ordered and what has been requested by the surgery team. Mistakes are likely to be due to confusion with drug names. The Practice is getting busier and busier with more people on repeat medication for ever increasing complex conditions. The decision was made to stop the taking of prescriptions over the telephone to minimise the risk of a potential error causing a significant event. We hope in making the change it will free up our phone lines for patients contacting us for other queries. We understand that this might not be popular with some patients, but we hope you will understand that safety is of the paramount importance.
You can request your repeat medication by the following methods:
• Order online – using the NHS app. Information about ordering online is available below - you can download the app onto your mobile/ipad/laptop or home computer
• Using your repeat slip (right hand side of green prescription) – ticking the items you need to order and handing/posting this slip into the Practice. There are 2 post boxes available, 1 outside the Practice on the wall next to the entrance door and 1 inside the doorway on the wall.
Please note this will not alter the time it takes to process a repeat prescription which is 3 working days
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IF YOU ORDER BEFORE 5 PM ON
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YOUR SCRIPT WILL BE READY
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Mental Health Freephone telephone number
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Armed Forces Veteran Friendly Accrediation
We are conscious that some patients registered atScorton Medical Centre may be affected by current events in Afghanistan. Scorton Medical Centre is accredited by the Royal College of General Practitioners as one which specialises in the care of military veterans and their families. All the team have been trained in the care of military veterans and their families. If recent events have affected you and you wish to seek help, please come forward. 
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Owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet.
Use the NHS App to:
You can also access NHS App services from the browser on your desktop or laptop computer. To do this click on this link
https://www.nhsapp.service.nhs.uk/login |
Consult Online
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Please note we are continually updating our website
NHS Digital Data Upload
19th July 2021 Update
Please find below a link to an important letter from Jo Churchill, Parliamentary Under Secretary of State for Primary Care and Health Promotion, about the GP Data for Planning and Research programme.
Read the letter
We have received a number of queries regarding the proposed Data Upload of patient data. Please see the information below.
NHS Digital is leading this work
If you would like to Opt Out kindly download, complete and return to the Surgery the form below and we will code your record accordingly
19th July 2021 Update
Please find below a link to an important letter from Jo Churchill, Parliamentary Under Secretary of State for Primary Care and Health Promotion, about the GP Data for Planning and Research programme.
Read the letter
We have received a number of queries regarding the proposed Data Upload of patient data. Please see the information below.
NHS Digital is leading this work
- These plans have now been postponed pending further engagement (https://www.bbc.co.uk/news/uk-politics-57400902)
- Additional information about NHS Digital's use of health information to support improved health outcomes can be found here: https://digital.nhs.uk/data-and-information/data-collections-and-data-sets/data-collections/general-practice-data-for-planning-and-research/advice-for-the-public
- Data sharing opt out for patients can be found here: https://www.nhs.uk/your-nhs-data-matters/; https://www.nhs.uk/your-nhs-data-matters/manage-your-choice/
If you would like to Opt Out kindly download, complete and return to the Surgery the form below and we will code your record accordingly
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Thank You
The Partners and Staff at Scorton would like to thank Melva Steckles and the Patient Participation Group for their very generous donation of 6 BP Monitors and 3 'AliveCore' Monitors. These will be used for the benefit of all our patients and are an excellent addition to the equipment we have at Scorton Medical Centre |
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Do you need to see a doctor?
Patients can now self refer to a number of services without seeing a GP and doing so means you can get the treatment you need faster than if you see a GP.
- Physiotherapy: If you have a painful muscle or joint, physiotherapy can often be the best treatment.
- First Contact Physio: If you have not seen a doctor about your problem you can book an appointment with a physiotherapist, usually within a few days, via reception. These appointments are usually at Harewood Medical Practice in Catterick Garrison.
- Physio Direct: If you have already seen a doctor about your problem then you can go through the physio direct service on 01609 763747. They can offer telephone support and also face to face appointments at Northallerton and Richmond.
- Mental Health: If you need to be seen urgently because of a mental health problem then you should present to the doctors at the practice, or even A&E, in the usual way. The services below are options for people who need to be seen less urgently or who are looking for some self help resources.
- First Contact Mental Health Practitioner: We have a Mental health practitioner based at the surgery, currently 2 days a week. You can book appointments directly with her either F2F or over the telephone. Please speak to reception to book.
- IAPT: IAPT stands for Improving Access to Psychological Therapies. They are the main counselling service and this is where we refer most of our patients who need talking therapy. Their website is here or they can be telephoned on 01609 768890.
- Mindfulness: Mindfulness is an excellent method for dealing with anxiety symptoms, poor sleep and a range of other problems and patients can now book onto a course to learn the various techniques they can use. We often signpost this course to patients and feedback from those who have done it has been very positive. You can self refer by phoning 01325 552017. Their website is here. Further information can be found here.
- Recovery College: Recovery college is a website with a wealth of self help material for those with experience of mental illness, from people who suffer themselves to their families, carers, friends and staff. It can be found here.
- First Contact Mental Health Practitioner: We have a Mental health practitioner based at the surgery, currently 2 days a week. You can book appointments directly with her either F2F or over the telephone. Please speak to reception to book.
Online Access
Systemonline, our online system still works and can be accessed by clicking the link on the right. This service will only work for patients who have previously registered at the surgery to use this service. New applications for this service will resume once the COVID-19 restrictions have been lifted. New online users can use the NHS app as above.
CQC Rating
Feedback
We are always interested in your feedback. We would be grateful if you would click here to go to our very quick survey.
