Mental Health Freephone telephone number
If you experience mental health problems, it can be frightening and you may feel alone. If a persons mental or emotional state gets worse quickly this can be referred to as a mental health crisis or a mental health emergency.
We are asking our patients to make a note of the freephone crisis helpline number in case you should need it in the event of a mental health crisis. The freephone crisis helpline number, 0800 0516171, is available 24 hours a day, seven days a week for anyone, of any age, living in North Yorkshire. Callers are diverted to local crisis teams by following a series of options. Further information is available at www.tewv.nhs.uk/crisisadvice.
If you experience mental health problems, it can be frightening and you may feel alone. If a persons mental or emotional state gets worse quickly this can be referred to as a mental health crisis or a mental health emergency.
We are asking our patients to make a note of the freephone crisis helpline number in case you should need it in the event of a mental health crisis. The freephone crisis helpline number, 0800 0516171, is available 24 hours a day, seven days a week for anyone, of any age, living in North Yorkshire. Callers are diverted to local crisis teams by following a series of options. Further information is available at www.tewv.nhs.uk/crisisadvice.
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FLU VACCINATIONS 2020
Due to Covid19 we will not be running our normal walk-in flu clinics this year – this year we will be running bookable flu clinics for eligible patients only
Please contact reception to book your appointment
We have limited stock available for eligible patients under 65 but have just received further stock for patients 65 and over so please book your appointment as soon as possible
We have still not received notification when we will receive flu vaccinations for all 50 - 64 year olds - once we have any information we will update this website
PLEASE NOTE:
Kindly turn up at your allocated appointment time
If possible please walk as the car park will be very busy
Please wear a mask
The surgery will only be open for the flu clinic, the Dispensary will not be open and the Clinicians will not be available to discuss any other issues
Thank you for your continued support during these unprecedented times
RETIREMENT & NEW DOCTOR
After almost 25 years as a Medical Professional Dr Dootson has retired. She will be greatly missed by everyone, both patients and colleagues, and we are sure you will all join us in wishing Dr Dootson a very long and happy retirement.
We are very happy to let all our patients know that Dr Iona McIntyre has now joined the Practice as a Partner and are sure you will all join us in welcoming Dr McIntyre to Scorton Medical Centre
VERY IMPORTANT
THERE WILL BE NO WALK IN SURGERY AT SCORTON MEDICAL CENTRE UNTIL FURTHER NOTICE
We are open and seeing patients but due to the current ongoing Covid 19 outbreak we have had to change the way you see or speak to a Doctor
Until further notice kindly contact the surgery by telephone between 8.30 am - 10.30 am Monday to Friday to be added
to a Doctors call back list for that day. All initial Doctor consultations are currently telephone consultations, if the
Doctor does need to see you face to face they will arrange this with you once they have spoken to you
There are a limited number of bookable telephone appointments available Online which can be booked via the
Online System or the NHS app
You can also use the Online Consult facility which is available through this website. This system allows you to
register to send/request information from a Doctor. You can use this service between 8.30 am and 4.00 pm
Monday - Friday and a Clinician will aim to respond to your request within 24 hours
Pre- Bookable Nurse appointments are available - please contact reception for further information. We need to know the reason for the appointment so that we can allocate the correct amount of time for the appointment
The Dispensary is open 8.30 - 1.00 pm and 2.00 pm - 6.00 pm Monday - Friday
Surgery doors will open at 8.30 am
Thank you for your continued support during these unprecedented times
THERE WILL BE NO WALK IN SURGERY AT SCORTON MEDICAL CENTRE UNTIL FURTHER NOTICE
We are open and seeing patients but due to the current ongoing Covid 19 outbreak we have had to change the way you see or speak to a Doctor
Until further notice kindly contact the surgery by telephone between 8.30 am - 10.30 am Monday to Friday to be added
to a Doctors call back list for that day. All initial Doctor consultations are currently telephone consultations, if the
Doctor does need to see you face to face they will arrange this with you once they have spoken to you
There are a limited number of bookable telephone appointments available Online which can be booked via the
Online System or the NHS app
You can also use the Online Consult facility which is available through this website. This system allows you to
register to send/request information from a Doctor. You can use this service between 8.30 am and 4.00 pm
Monday - Friday and a Clinician will aim to respond to your request within 24 hours
Pre- Bookable Nurse appointments are available - please contact reception for further information. We need to know the reason for the appointment so that we can allocate the correct amount of time for the appointment
The Dispensary is open 8.30 - 1.00 pm and 2.00 pm - 6.00 pm Monday - Friday
Surgery doors will open at 8.30 am
Thank you for your continued support during these unprecedented times
IF YOU OR ANYONE IN YOUR HOUSEHOLD HAVE ANY RESPIRATORY SYMPTOMS INCLUDING COUGH (WITH OR WITHOUT A FEVER) OR ANY SHORTNESS OF BREATH INCLUDING IF YOU MAY HAVE A CHEST INFECTION, CHANGE IN TASTE OR SMELL
FOR OUR SAFETY AND YOURS DO NOT COME INTO THE SURGERY
FOR OUR SAFETY AND YOURS DO NOT COME INTO THE SURGERY
Any patients with a new continuous cough or fever should self-isolate if mildly unwell. Only contact the NHS if you are more significantly unwell and this should be done via NHS 111 ONLINE unless you are severely unwell or have no internet access. Only contact the surgery with symptoms of Coronavirus if advised to do so by NHS 111.
If you have been told to self-isolate because of coronavirus and you need a note for your employer, you do not need to contact your GP practice; the information you need if here: https://111.nhs.uk/isolation-note/
If you have been told to self-isolate because of coronavirus and you need a note for your employer, you do not need to contact your GP practice; the information you need if here: https://111.nhs.uk/isolation-note/
Please note we are currently in the process of updating our website
NHS App
Use the NHS App to:
Order repeat prescriptions Book appointments Check your symptoms View your medical record Register your organ donation decision Find out how the NHS uses your data |
Consult Online
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Please do not use Online Consultations for ordering medication - For ordering online we would recommend you register for online requests by downloading the NHS App - you can still order over the telephone between 11.30 am - 1.00 pm or by posting your request to the surgery - You can continue to use SystmOne Online if you already have it but we are currently not registering any new requests until Covid-19 restrictions allow.
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Change to Opening Hours
Please note due to the current Covid 19 outbreak until further notice the Surgery now closes at 6.00PM
Welcome to Scorton Medical Centre. We are a doctors surgery serving the area around Scorton in Richmondshire, North Yorkshire. Click here for a map showing our location and feel free to contact us with any inquiries.
We are open 8.30AM-6.30PM Monday to Thursday and 8.30AM-6.00PM on Fridays. We're closed on bank holidays. For information on which services are available when, please see the Services section.
Planned Closures
The practice will be closed as follows. We will endeavor to keep this list up to date:
Services
We offer a full range of services to our patients including:
Travel Clinics - Unfortunately we are no longer able to offer travel assessments and appointments. Travel advice will now need to be obtained from a Private Travel Clinic - these can be found online. Travel advice is available at - www.nathnac.org/travel/
We have excellent disabled access to all parts of the building with automatic doors, level access downstairs and a lift to access the first floor.
To register as a patient, please call in during our opening hours and a member of staff would be pleased to help you. You will be asked to complete a registration form and attend a new patient medical at a convenient time. New patients with repeat prescriptions must see a doctor before these can be dispensed.
Accessible Information Standard: If you require information in a special format then please let us know. More information can be found on the Accessible Information Standard here.
We are open 8.30AM-6.30PM Monday to Thursday and 8.30AM-6.00PM on Fridays. We're closed on bank holidays. For information on which services are available when, please see the Services section.
Planned Closures
The practice will be closed as follows. We will endeavor to keep this list up to date:
- Tuesday 17th November - Closed 12.00 for whole afternoon
- Wednesday 9th December - Closed 1.00-3.00pm
Services
We offer a full range of services to our patients including:
- Dispensing of Medications 8.30-1.00 and 2.00-6.30 (6pm on Fridays from 1/11/19) - CLOSED 1pm-2pm
- Family Planning including IUCD/IUS fitting
- Some Minor Operations
- Cervical Smears - Appointments now available for these on some Saturdays
- Child Health Surveillance
- Routine Vaccinations
- Minor Injuries
Travel Clinics - Unfortunately we are no longer able to offer travel assessments and appointments. Travel advice will now need to be obtained from a Private Travel Clinic - these can be found online. Travel advice is available at - www.nathnac.org/travel/
We have excellent disabled access to all parts of the building with automatic doors, level access downstairs and a lift to access the first floor.
To register as a patient, please call in during our opening hours and a member of staff would be pleased to help you. You will be asked to complete a registration form and attend a new patient medical at a convenient time. New patients with repeat prescriptions must see a doctor before these can be dispensed.
Accessible Information Standard: If you require information in a special format then please let us know. More information can be found on the Accessible Information Standard here.
Do you need to see a doctor?
Patients can now self refer to a number of services without seeing a GP and doing so means you can get the treatment you need faster than if you see a GP.
- Physiotherapy: If you have a painful muscle or joint, physiotherapy can often be the best treatment.
- First Contact Physio: If you have not seen a doctor about your problem you can book an appointment with a physiotherapist, usually within a few days, via reception. These appointments are usually at Harewood Medical Practice in Catterick Garrison.
- Physio Direct: If you have already seen a doctor about your problem then you can go through the physio direct service on 01609 763747. They can offer telephone support and also face to face appointments at Northallerton and Richmond.
- Mental Health: If you need to be seen urgently because of a mental health problem then you should present to the doctors at the practice, or even A&E, in the usual way. The services below are options for people who need to be seen less urgently or who are looking for some self help resources.
- IAPT: IAPT stands for Improving Access to Psychological Therapies. They are the main counselling service and this is where we refer most of our patients who need talking therapy. Their website is here or they can be telephoned on 01609 768890.
- Mindfulness: Mindfulness is an excellent method for dealing with anxiety symptoms, poor sleep and a range of other problems and patients can now book onto a course to learn the various techniques they can use. We often signpost this course to patients and feedback from those who have done it has been very positive. You can self refer by phoning 01325 552017. Their website is here. Further information can be found here.
- Recovery College: Recovery college is a website with a wealth of self help material for those with experience of mental illness, from people who suffer themselves to their families, carers, friends and staff. It can be found here.
Online Access
Systemonline, our online system still works and can be accessed by clicking the link on the right. This service will only work for patients who have previously registered at the surgery to use this service. New applications for this service will resume once the COVID-19 restrictions have been lifted. New online users can use the NHS app as above.
CQC Rating
Feedback
We are always interested in your feedback. We would be grateful if you would click here to go to our very quick survey.
