Appointments
Making an appointment
The surgery is open from 8.30am until 6.00pm Monday – Friday. It is closed on weekends and bank holidays. We operate a mixture of urgent and pre-bookable appointments. Patients must book in advance for the booked surgeries.
The pressures on the NHS are well publicised and we endeavour not to waste appointments. Should you be unable to attend or change your mind about an appointment then it is important to let us know as soon as possible so that it can be offered to other patients.
Days and times of appointments may change due to bank holidays, annual leave and other commitments outside of the surgery at short notice.
Doctors appointments
Booked appointments Face to Face or Telephone
Monday: 8:30 – 10:15
Tuesday: 8:30 – 10:45
Wednesday: 8:30 – 10:45
Thursday: 8:30 – 10:15
Friday: 8:30 – 10:15
GP Afternoon Surgery
Tuesday: 15:30 – 17:15 Dr McIntyre | 13:30 – 14:45 Dr Coyle
Wednesday: 15:30 – 17:15 Dr Dickie | 13:30 – 14:45 Dr Coyle
Thursday: 15:30 – 17:15 Dr James | 15:00 – 16:00 Women’s Health
Friday: 15:30 – 17:15 Emergency Clinic
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Morning – Friday: 08:30am – 10:00am
Please note that these clinics are for those patients who need to be seen the same day and are not able to wait to be seen routinely in our booked clinics.
If you feel that you need to be seen the same day you will be added to a list for the next available GP.
The receptionist will ask the reason you need to be seen to enable the GP to prioritise patients. We will be unable to specify which GP you will see.
The dispensary closes to patients between 1.00PM and 3.00PM daily to allow protected dispensing time.
The dispensary is located in the main reception of the practice.
With effect from 18th August 2022 the Dispensary will be closed between 1 – 3 pm until further notice due to staff shortages
Please contact the surgery before 10am if a home visit is considered to be essential.
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Practice Nurse and Health Care Assistant Appointments
Monday: 8:30 – 12:30 | 15:00 – 17:30
Tuesday: 8:30 – 13:15 | 12:30 – 17:30
Wednesday: 8:30 – 12:30 | 15:00 – 17:30
Thursday: 8:30 – 12:30 | 15:00 – 17:45
Friday: 8:30 – 12:50
You may be asked what the appointment is for when booking so that the appointment will be of the right length.
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Midwife booked appointments on a Thursday 09.30 – 13.30
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Online appointments
Owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet.
The NHS App enables people to:
- Book and manage appointments
- Check their symptoms using the health A-Z on the NHS website
- Find out what to do when they need help urgently using NHS 111 online
- View information regarding organ donation
- Choose whether the NHS uses their data for research and planning
Patients can register and prove who they are so they can:
- Order their repeat prescriptions and view, set or change their nominated pharmacy, where they want their prescriptions to be sent
- View their GP medical record securely
All GP practices in England are connected to the NHS App. This means that anyone aged 13 and over and registered with a GP practice in England can use it.
You can find out more about NHS accounts and sign up on the website.
To download the NHS App use the links below.
Patients can now consult online with a clinician at our practice as part of a new online service which could save you time and a journey to the practice.
Using the online consultation service makes it easier for us to quickly decide how we can best help you with the least amount of disruption to your day. The service is free and confidential and medical consultations are always reviewed by a GP or nurse.
Simply answer questions about your symptoms online and we’ll get back to you with general advice or signposting, a telephone consultation or, if necessary, we’ll get you booked in for an appointment. You can use the system 24 hours a day, 365 days of the year.
Please DO NOT use this system if your query is medically urgent.
The service also offers access to reliable and trustworthy self-help generic information 24 hours a day, 7 days a week that may help you to avoid an appointment altogether.
A clinician will aim to resond within 2 working days, however if you make a specific request for a clinician this may take longer to receive a response.
We are not currently accepting new applications for this service due to COVID-19 restrictions, please use the NHS app.
- These services are all run by TPP, the company which makes the software we use to run the practice and keep medical records (SystmOne). Once you click on the link on this website you are taken to their website. The service is secured by them.
- TPP offer patient access apps for Android and iOS
- In order to prevent unauthorised access to your information, it is necessary to come into the practice and collect your log in details. Please phone ahead if you would like to do this so that we can get them ready for you. We will only give your log in details to you, nobody else can collect them. Please bring 2 forms of ID with you when you come to collect your login details.
- If you have any feedback about the service you can leave it in the feedback section of this website or mention it while you’re at the practice.
- There is help available on the TPP Website. It is unlikely that anyone at the practice will be able to help you if you get stuck as we don’t use the service ourselves.
- If you are having problems logging in then we are advised that deleting you cookies often helps.
- Our Statement of Intent regarding IT systems can be found here.
To download the SystmOnline App use the links below.