• We now offer patients an online prescription ordering service and the ability to book/cancel appointments and view certain parts of their medical record online.

• These services are all run by TPP, the company which makes the software we use to run the practice and keep medical records (SystmOne). Once you click on the link on this website you are taken to their website. The service is secured by them.
• TPP offer patient access apps for Android and iOS
• In order to prevent unauthorised access to your information, it is necessary to come into the practice and collect your log in details. Please phone ahead if you would like to do this so that we can get them ready for you. We will only give your log in details to you, nobody else can collect them. Please bring 2 forms of ID with you when you come to collect your login details.
• If you have any feedback about the service you can leave it in the feedback section of this website or mention it while you're at the practice.
• There is help available on the TPP Website. It is unlikely that anyone at the practice will be able to help you if you get stuck as we don't use the service ourselves.
• If you are having problems logging in then we are advised that deleting you cookies often helps.
  
• Our Statement of Intent regarding IT systems can be found here.